Product support for current Outpost users ends December 15, 2021
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Outpost stores a history in each conversation, so you'll always know what actions were taken by each member of your team, and when. To access the history of a conversation, click on the History link in the right sidebar:
Once clicked, the history will expand, showing each action taken with a date and time. The most recent event will display at the top of the list:
A conversation's history can't be edited or deleted.