Product support for current Outpost users ends December 15, 2021
Please click here for more details.
Outpost is a tool for managing email conversations between your team and your customers. It's not designed to be a mass-marketing or email newsletter tool. Email addresses hosted in Outpost (addresses ending in teamoutpost.com) have a sending limit in place in order to prevent mass mailing usage.
An individual mailbox can send:
- 10 msgs a min and/or
- 250 an hour
The whole account can send:
- 100 messages a min and/or
- 1000 messages an hour.
Trial accounts are limited to 100 messages per hour across all users.
Note: cc and bcc recipients are included in your daily email limit. So an email sent to five recipients counts as five emails sent.
Please note that email addresses hosted outside of Outpost (such as with Gmail or Office 365) may have different sending limits. Contact your email host for more information on their sending limits.
Message recipient limits
Additionally, there are limits in place as to how many people can be the recipient of a message (included in the TO, CC and/or BCC fields).
- Individual messages can be sent to up to 29 recipients
- Individual messages can be sent to up to 99 recipients.